Sundar Bay Reviews
Sundar Bay has an overall rating of 4.9 based on 24 reviews. Customer feedback on Sundar Bay is mixed: Sundar Bay reviewers highlight positive aspects like user-friendly interface, diverse product selection, competitive pricing and excellent customer service, which strongly appeal to budget-conscious shoppers and online bargain hunters. However, Sundar Bay is often criticized for its limited shipping options, occasional stock issues, and slow response times.
24 reviews
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How would you rate Sundar Bay?
All Sundar Bay Reviews (24)
Kathryn.Evans
January 10, 2023
"Fantastic Support from Emma!"
Emma provided awesome customer service and guided me through all the issues I faced with utmost respect! Big thanks!
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Duane.Perez
October 14, 2022
"Wonderful return process"
Had a fantastic time with the return, Chloe got back to me super fast on my email. The L size was a tad too large, so I needed to send it back and went for M and S instead. The quality is just incredible, so I ended up grabbing another top and bottom in a different shade 😊. For sure, I’d shop again at Sundarbay.
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bigzebra754
August 18, 2022
"Outstanding support from the team!"
I've gotta say, this was the most impressive customer service I've encountered. I ran into a problem with my order, and Daisy took care of it in no time, with such courtesy. She provided a solution super fast, and I couldn't be happier. Big thanks to you, Daisy!
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sadlion614
May 29, 2022
"Exceptional"
I recently picked up a few items from Sundarbay, and let me tell you, the quality is top-notch. Emma in customer service really went the extra mile for me, and I can't thank her enough. Sundarbay is definitely gonna be a go-to in my closet.
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farzin.moobed
May 26, 2022
"A Longtime Fan of Sundarbay!"
Since the pandemic kicked off, I've been a big fan of Sundarbay and I've pretty much got every item in my closet because I adore the whole collection. Plus, the customer service is top-notch, especially Chloe who helped me with my latest order. I’ll keep backing this brand and can’t wait to see it flourish!
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Hector.Kuhn
April 19, 2022
"Top-notch quality and service"
I'm a big fan of SundarBay for their awesome products. Every piece is beautifully crafted and has become a must-have in my closet - I keep coming back for more.
However, I did run into a snag recently with an item that had a broken zip. Jade jumped in right away to assist and found a great fix for me, plus I’ll be getting a replacement as soon as it’s available again.
Their customer support is consistently outstanding. I even got a personal reminder when I had previously chatted with them about a size issue.
However, I did run into a snag recently with an item that had a broken zip. Jade jumped in right away to assist and found a great fix for me, plus I’ll be getting a replacement as soon as it’s available again.
Their customer support is consistently outstanding. I even got a personal reminder when I had previously chatted with them about a size issue.
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June.Watts
April 19, 2022
"Amazing support from the team"
I ran into a problem with one of the products I ordered, and honestly, I’ve never experienced such a fast and effective reply and solution from any other business! Emma was super helpful and really went the extra mile to sort out my issue! Big thanks to you, Emma!
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ReginaldSteeves
April 17, 2022
"Top-notch customer support!"
The customer support here is just amazing! I ran into a small problem, but it was sorted out in no time by a wonderful lady named Emma, thanks to their speedy replies. They not only offer fantastic quality clothes, but the friendly and efficient service is a real plus. I'm totally in love with this place!
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silverbird711
February 14, 2022
"Outstanding support from the team!"
My daughter really loves this brand, so I went ahead and purchased a coat she had her eye on. I totally spaced on using the 10% discount for first-time buyers, though. After I placed the order, I shot them an email, and to my surprise, I received a response in no time. They quickly refunded me the 10% off the total cost. Honestly, the level of customer service here is something I’ve never encountered before! I’m sure I’ll be coming back for more in the future!
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bigladybug673
October 15, 2021
"Gotta say, this is a solid 10 outta 10!"
I gotta say, this is a solid 10 outta 10! The quality of the apparel is fantastic, and the customer support was top-notch too. They got back to my email in no time, making my shopping experience a breeze. They sorted out my issues without any hassle and were super friendly throughout. For sure, I’ll be picking up more stuff soon!
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Dolores.Morrison
September 15, 2021
"Awesome ethical brand with stunning apparel!"
Sundarbay offers truly beautiful ethical fashion and has a fantastic business approach to boot. Their service is quick, dependable, and super friendly. They get back to questions in no time, and their garments are simply lovely. They care for their customers just as much as they do for high-quality clothing. Count me in as a lifelong customer!
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brownbutterfly538
February 11, 2021
"Awesome support from the team!"
A few months back, I got myself some high waist joggers. Honestly, they’re my absolute fave, but I noticed the color started to fade a little after a couple of washes. I reached out to them with my feedback, and they got back to me super quick, asking for some pics to look into it. They even offered to send me a new pair once they were back in stock. I thought that was really nice of them. The moment the joggers were available again, they shipped them out to me right away. I truly appreciate how they took care of this situation.
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girlsfucker
January 16, 2021
"Exceptional Brand"
I truly can't give this brand enough praise! They have a stunning selection of items that fit like a dream.
What really makes them shine is their customer service! I reached out to them this past Friday night about a problem with my latest order, and I got a reply and a fix in just a few minutes. I've never seen service this good.
Honestly, I wouldn't think twice about recommending them! Just fabulous!
What really makes them shine is their customer service! I reached out to them this past Friday night about a problem with my latest order, and I got a reply and a fix in just a few minutes. I've never seen service this good.
Honestly, I wouldn't think twice about recommending them! Just fabulous!
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lazytiger416
January 06, 2021
"Super pleased with the items and service!"
I’m really super pleased with the items and service from Sundarbay.
I’ve ordered from them three times now.
All was smooth sailing except for my third order, where they accidentally sent me two of the same thing.
I reached out to customer support, and they told me to keep the extra item at no cost and shipped the missing one the very same day, which I got two days later.
Thanks a bunch, Sundarbay!
I’d totally recommend them.
Top-notch clothing and fantastic customer service.
I’ve ordered from them three times now.
All was smooth sailing except for my third order, where they accidentally sent me two of the same thing.
I reached out to customer support, and they told me to keep the extra item at no cost and shipped the missing one the very same day, which I got two days later.
Thanks a bunch, Sundarbay!
I’d totally recommend them.
Top-notch clothing and fantastic customer service.
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greencat534
December 31, 2020
"Fantastic Experience!"
The service I received was top-notch. They are super organized and definitely a brand to consider. I ran into a few problems with an order, but I got a response in just a couple of minutes; they were fast with a fix and really helpful.
I'm quite impressed with both the customer support and the apparel. The vegan leather pants fit perfectly and had a nice bit of stretch to them. Totally worth the investment!
I'm quite impressed with both the customer support and the apparel. The vegan leather pants fit perfectly and had a nice bit of stretch to them. Totally worth the investment!
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